Privacy Policy

This Privacy Policy explains how Zyntravelo Pty Ltd ("Zyntravelo", "we", "us") collects, uses, discloses and manages personal information in connection with the Zyntravelo platform and this website (zyntravelo.com). This policy applies to all users and visitors.

1. Who We Are

Zyntravelo is operated by Zyntravelo Pty Ltd, Level 12, 333 Collins Street, Melbourne VIC 3000, Australia. You can contact us at [email protected] or by calling +61 3 9012 3456.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact details you provide through our contact form, including your name, email address and any message content.
  • Information submitted as part of an access request, such as your intended use of the platform.
  • Technical data collected automatically when you visit this website, including IP address, browser type and pages viewed.
  • Communications between you and the Zyntravelo support team.

3. How We Use Your Information

We use personal information to:

  • Review and respond to access requests and support enquiries.
  • Configure and manage your Zyntravelo workspace if your access request is approved.
  • Communicate with you about your request status, platform updates and support matters.
  • Improve the performance and functionality of the platform and this website.
  • Comply with applicable Australian privacy and data-handling obligations.

4. Disclosure of Information

We do not sell your personal information to third parties. We may share information with service providers who assist us in operating the platform and website, subject to appropriate confidentiality obligations. We may also disclose information where required by law.

5. Data Storage and Security

Personal information is stored on secure servers. We implement reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. No transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

7. Your Rights

Depending on applicable law, you may have rights to access, correct or request deletion of your personal information. To exercise these rights, contact us at [email protected]. We will respond within a reasonable time.

8. Cookies and Tracking

This website may use cookies and similar technologies to improve your browsing experience and collect aggregate analytics data. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website or platform after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your personal information, contact us:

  • Email: [email protected]
  • Phone: +61 3 9012 3456
  • Post: Zyntravelo Pty Ltd, Level 12, 333 Collins Street, Melbourne VIC 3000, Australia